Terms and conditions

Welcome to Sree Velan Traders! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General Information

The website sreevelantraders.ae (hereinafter referred to as “the Site”) is owned and operated by Sree Velan Traders. All users of the Site are subject to the terms and conditions outlined here. If you disagree with any part of these terms, you should not use our website.

2. Product Information

We make every effort to ensure that the products displayed on our website are accurately described. However, we do not guarantee that the descriptions, images, or other content are error-free. We reserve the right to make changes to the product descriptions, pricing, or availability without prior notice.

3. Orders and Payments

Order Acceptance: Orders placed on the Site are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, payment issues, or pricing errors.
Payment: We accept payment through various secure payment methods, including credit/debit cards, UPI, net banking, and digital wallets. All transactions are processed through secure payment gateways.
Pricing: Prices listed on the Site are in INR (Indian Rupees) and may change without notice. Any applicable taxes, shipping charges, or additional fees will be added during checkout.

4. Shipping and Delivery

Shipping Policy: We offer free shipping on orders above Rs 199 within India. Shipping charges will apply for orders below this amount.
Delivery Time: Delivery times depend on the location and the selected shipping method. Typically, orders will be processed and shipped within 1-3 business days.
Shipping Areas: We currently ship within India only. We are working towards expanding our shipping options internationally in the future.
Delays: We are not responsible for any delays caused by external factors such as weather conditions, strikes, or delivery service issues.

5. Returns and Refunds

We offer a 5-day return policy for all eligible products. To initiate a return or refund, please review our Refund and Returns Policy. Refunds will be processed back to the original payment method.

6. Account Registration

Account Creation: To make a purchase on our Site, you may need to create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account login details.
Account Security: You agree to notify us immediately if you suspect any unauthorized use of your account.

7. Privacy and Data Protection

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

8. Prohibited Activities

You agree not to:

Use the Site for any illegal or unauthorized purpose.
Upload or transmit any harmful content, including viruses or malware.
Violate any local, state, or national laws or regulations.

9. Limitation of Liability

Product Use: We are not liable for any damages or losses resulting from the use of our products or services.
Service Availability: We do not guarantee uninterrupted access to the Site. We reserve the right to suspend or discontinue services at any time without notice.

10. Changes to Terms

We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the last revision will be updated accordingly. By continuing to use the Site, you agree to the updated terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of the Site will be subject to the exclusive jurisdiction of the courts in India.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Email: support@sreevelan.ae
Phone: +971 50 879 6568

By using our website, you agree to comply with and be bound by these Terms and Conditions. Thank you for choosing Sree Velan Traders!

This Terms and Conditions document ensures that users understand the rules for using your website and helps protect your business from potential legal issues.