Privacy Policy
At Sree Velan Traders, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and make purchases.
Information We Collect
We collect various types of information to provide you with a better shopping experience, including:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you create an account or make a purchase.
- Non-Personal Information: Browser type, device type, IP address, and browsing behavior on our website (collected through cookies and tracking technologies).
How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process your orders, fulfill requests, and communicate order status.
- Customer Support: To provide customer service and respond to inquiries or requests.
- Marketing: With your consent, we may send promotional emails or notifications about new products, discounts, or updates. You can opt-out of these communications anytime.
- Website Improvement: To analyze website performance and improve your shopping experience.
How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption and secure servers for transactions.
- Payment Security: We use trusted payment gateways with secure encryption to process all transactions.
- Account Security: We encourage users to create strong passwords and keep their login credentials confidential.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Third-Party Service Providers: We work with trusted partners (e.g., payment processors, shipping companies) to complete transactions and deliver services.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, and safety of Sree Velan Traders, our customers, or others.
Cookies
Our website uses cookies to enhance user experience and gather information about how visitors use our site. Cookies help us improve our website’s functionality, track user preferences, and analyze performance.
You can manage cookie settings through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request that we delete your personal data, subject to legal requirements.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at support@sreevelan.ae.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review the policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us:
- Email: support@sreevelan.ae
- Phone: +971 50 879 6568
Your privacy and trust are very important to us, and we are dedicated to safeguarding your personal information.
This Privacy Policy provides a clear, concise overview of how user data is handled and protected, which is crucial for building customer trust.